Reliable & Transparent Platform

At Troostwijk, we are actively working on improving the payment behavior of buyers on our platform. We understand how frustrating it can be when a buyer does not pay, and therefore we have assembled a project team focused on reducing this issue. We are tackling it on multiple fronts: payment reminders and emails have been sharpened, a team is following up daily with the top non-paying buyers with the aim of resale, and there is extra focus on collecting part of the bid value for higher-value lots. Additionally, pilots are running for the use of bid deposits, and the Nabel processes are being harmonized for more consistency. The registration process is also being reviewed. All with one goal: fewer unpaid lots.

Would you like to use a bid deposit yourself? Then contact us!